Number of contacts and completed assessments by adult services

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Table

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Standard shorthand is used in this table: [t] = total.

Data valuesData descriptionMonthLocal authority
5,286 [t]Number of completed adult assessmentsJanuary 2026Total Welsh local authorities
145Number of completed adult assessmentsJanuary 2026Isle of Anglesey
149Number of completed adult assessmentsJanuary 2026Gwynedd
271Number of completed adult assessmentsJanuary 2026Conwy
208Number of completed adult assessmentsJanuary 2026Denbighshire
249Number of completed adult assessmentsJanuary 2026Flintshire
146Number of completed adult assessmentsJanuary 2026Powys
218Number of completed adult assessmentsJanuary 2026Ceredigion
167Number of completed adult assessmentsJanuary 2026Pembrokeshire
657Number of completed adult assessmentsJanuary 2026Carmarthenshire
245Number of completed adult assessmentsJanuary 2026Swansea
130Number of completed adult assessmentsJanuary 2026Neath Port Talbot
330Number of completed adult assessmentsJanuary 2026Bridgend
117Number of completed adult assessmentsJanuary 2026Vale of Glamorgan
312Number of completed adult assessmentsJanuary 2026Cardiff
466Number of completed adult assessmentsJanuary 2026Rhondda Cynon Taf
78Number of completed adult assessmentsJanuary 2026Merthyr Tydfil
534Number of completed adult assessmentsJanuary 2026Caerphilly
95Number of completed adult assessmentsJanuary 2026Blaenau Gwent
216Number of completed adult assessmentsJanuary 2026Torfaen
330Number of completed adult assessmentsJanuary 2026Monmouthshire
223Number of completed adult assessmentsJanuary 2026Newport
5,045 [t]Number of completed adult assessmentsDecember 2025Total Welsh local authorities
138Number of completed adult assessmentsDecember 2025Isle of Anglesey
127Number of completed adult assessmentsDecember 2025Gwynedd
229Number of completed adult assessmentsDecember 2025Conwy
267Number of completed adult assessmentsDecember 2025Denbighshire
220Number of completed adult assessmentsDecember 2025Flintshire
138Number of completed adult assessmentsDecember 2025Powys
248Number of completed adult assessmentsDecember 2025Ceredigion
184Number of completed adult assessmentsDecember 2025Pembrokeshire
737Number of completed adult assessmentsDecember 2025Carmarthenshire
201Number of completed adult assessmentsDecember 2025Swansea
120Number of completed adult assessmentsDecember 2025Neath Port Talbot
321Number of completed adult assessmentsDecember 2025Bridgend
127Number of completed adult assessmentsDecember 2025Vale of Glamorgan
285Number of completed adult assessmentsDecember 2025Cardiff
420Number of completed adult assessmentsDecember 2025Rhondda Cynon Taf
79Number of completed adult assessmentsDecember 2025Merthyr Tydfil
474Number of completed adult assessmentsDecember 2025Caerphilly
57Number of completed adult assessmentsDecember 2025Blaenau Gwent
217Number of completed adult assessmentsDecember 2025Torfaen
255Number of completed adult assessmentsDecember 2025Monmouthshire
201Number of completed adult assessmentsDecember 2025Newport
4,947 [t]Number of completed adult assessmentsNovember 2025Total Welsh local authorities
116Number of completed adult assessmentsNovember 2025Isle of Anglesey
131Number of completed adult assessmentsNovember 2025Gwynedd
249Number of completed adult assessmentsNovember 2025Conwy
269Number of completed adult assessmentsNovember 2025Denbighshire
226Number of completed adult assessmentsNovember 2025Flintshire
148Number of completed adult assessmentsNovember 2025Powys
234Number of completed adult assessmentsNovember 2025Ceredigion
171Number of completed adult assessmentsNovember 2025Pembrokeshire
688Number of completed adult assessmentsNovember 2025Carmarthenshire
263Number of completed adult assessmentsNovember 2025Swansea
92Number of completed adult assessmentsNovember 2025Neath Port Talbot
323Number of completed adult assessmentsNovember 2025Bridgend
126Number of completed adult assessmentsNovember 2025Vale of Glamorgan
258Number of completed adult assessmentsNovember 2025Cardiff
379Number of completed adult assessmentsNovember 2025Rhondda Cynon Taf
68Number of completed adult assessmentsNovember 2025Merthyr Tydfil
448Number of completed adult assessmentsNovember 2025Caerphilly
99Number of completed adult assessmentsNovember 2025Blaenau Gwent
262Number of completed adult assessmentsNovember 2025Torfaen
211Number of completed adult assessmentsNovember 2025Monmouthshire
186Number of completed adult assessmentsNovember 2025Newport
5,702 [t]Number of completed adult assessmentsOctober 2025Total Welsh local authorities
158Number of completed adult assessmentsOctober 2025Isle of Anglesey
157Number of completed adult assessmentsOctober 2025Gwynedd
303Number of completed adult assessmentsOctober 2025Conwy
231Number of completed adult assessmentsOctober 2025Denbighshire
238Number of completed adult assessmentsOctober 2025Flintshire
179Number of completed adult assessmentsOctober 2025Powys
244Number of completed adult assessmentsOctober 2025Ceredigion
237Number of completed adult assessmentsOctober 2025Pembrokeshire
879Number of completed adult assessmentsOctober 2025Carmarthenshire
289Number of completed adult assessmentsOctober 2025Swansea
128Number of completed adult assessmentsOctober 2025Neath Port Talbot
366Number of completed adult assessmentsOctober 2025Bridgend
117Number of completed adult assessmentsOctober 2025Vale of Glamorgan
305Number of completed adult assessmentsOctober 2025Cardiff
425Number of completed adult assessmentsOctober 2025Rhondda Cynon Taf
89Number of completed adult assessmentsOctober 2025Merthyr Tydfil
431Number of completed adult assessmentsOctober 2025Caerphilly
94Number of completed adult assessmentsOctober 2025Blaenau Gwent
264Number of completed adult assessmentsOctober 2025Torfaen
298Number of completed adult assessmentsOctober 2025Monmouthshire
270Number of completed adult assessmentsOctober 2025Newport
5,339 [t]Number of completed adult assessmentsSeptember 2025Total Welsh local authorities
143Number of completed adult assessmentsSeptember 2025Isle of Anglesey
141Number of completed adult assessmentsSeptember 2025Gwynedd
213Number of completed adult assessmentsSeptember 2025Conwy
303Number of completed adult assessmentsSeptember 2025Denbighshire
256Number of completed adult assessmentsSeptember 2025Flintshire
177Number of completed adult assessmentsSeptember 2025Powys
277Number of completed adult assessmentsSeptember 2025Ceredigion
246Number of completed adult assessmentsSeptember 2025Pembrokeshire
646Number of completed adult assessmentsSeptember 2025Carmarthenshire
253Number of completed adult assessmentsSeptember 2025Swansea
120Number of completed adult assessmentsSeptember 2025Neath Port Talbot
Showing 1 to 100 of 1,016 rows
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Metadata

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Next update expected:April 2026

Updates

6th March 2026
Dataset first published.

Main information

Designation
Official statistics in development
Data provider
Local Authorities
Data source
No specific source from data provider

Overview

Summary of dataset and variables

Number of contacts and completed assessments by adult services each month by local authority from March 2024. The source of the data is the Social Services Capacity and Demand collection.

Contacts are used as an indicator of demand as increased contacts often correlate with diversion of capacity into preventative or urgent interventions, which can reduce availability for discharge-related services. This suggests that resources needed to reduce pathways of care delays may increasingly be absorbed elsewhere, either due to presenting need or strategic choices to prevent escalation.

The Social Services Capacity and Demand data is based on the definitions of services contained within the Social Services and Well-being (Wales) Act 2014. The Social Services Capacity and Demand data was developed with local authorities and other key stakeholders in 2020 in response to the need to monitor local authority capacity during the COVID-19 pandemic. It then underwent revision and review in 2022, into the dataset that is now published.

The publication of this dataset is intended to provide users with an understanding of the level of demand for social services across Wales, and the level of care and support services provided by local authorities.

This dataset is limited to the services provided by local authorities and so does not include people who have accessed or funded their own care without local authority intervention or support.

Data collection or calculation

The Social Services Capacity and Demand data is an aggregate level data collection submitted electronically by local authorities monthly to Welsh Government, covering a calendar months’ worth of data.

Detailed guidance can be found on the Welsh Government website. While local authorities have been provided with guidance to support the collection, due to the local variation in delivery, the data may not be fully comparable between local authorities.

The data has been validated via the use of internal quality assurance processes and through engagement with the data providers to address data quality issues. Welsh Government interrogate each month’s data to explore for outliers, missing data or incongruent data items. Local authorities are then provided with the complied data for a week for accuracy checking prior to publication.

Consent to publish this data was sought from the Directors of Social Services from all 22 local authorities in January 2026.

This table forms part of Phase 1 of publishing the Capacity and Demand data. The phases are as follows:

Phase 1: Adults Social Care system capacity

  • Number of total contacts received by adult services
  • Number of assessments completed by adult services
  • Number of adults receiving support with long-term care home accommodation
  • Number of adults receiving domiciliary care services
  • Number of adults receiving reablement

Phase 2: Children’s services and safeguarding

  • Number of total contacts received by children’s services
  • Number of contacts to children’s services which led to child protection enquiries
  • Number of children on the Child Protection Register
  • Number of assessments completed by children’s services
  • Number of referrals/reports for adults who were suspected of being at risk of abuse or neglect
  • Number of children who are currently not in a placement, or in a short-term placement, but who need a long-term placement
  • Number of children who moved placement as the result of an unexpected situation

Phase 3: Waiting for services and waiting times

  • Number of adults waiting for assessment by adult services
  • Number of adults waiting for residential care services
  • Number of adults waiting for domiciliary care services
  • Number of adults waiting for reablement
  • Number of adults in unplanned/temporary placements
  • Number of adults waiting more than three months for assessment by adult services
  • Number of adults waiting more than three months for residential care services
  • Number of adults waiting more than three months for domiciliary care services
  • Number of adults waiting more than two weeks for reablement
Statistical quality

The data has been verified with local authorities prior to publication. Subsequent months will undergo the validation process described above. Due to the short timescales involved in the collection and publication of the dataset, revisions may be made to the published dataset where errors have been identified post-publication.

The Social Services Capacity and Demand dataset is produced from local authority administrative data and published as official statistics in development. These new statistics are undergoing a development as we work towards production under the standards of the Code of Practice for Statistics.

Any missing data is imputed using the provider’s value from the preceding month, ensuring continuity in national totals and supporting ongoing analytical use. The process of data reporting can vary between local authorities, with many in the process of adopting new reporting tools; this could lead to some delays and/or errors in data submissions.

Wrexham has been unable to provide assessment and contacts data since June 2024. Estimates have not been produced for Wrexham.

The number of contacts and assessments for a reporting year may differ to that published as part of the Social Services Activity outputs due to differences in frequency and requirements of reporting and validation applied to the dataset. Whilst Social Services Capacity and Demand data provides for more timely data, where data is published in both datasets we recommend using figures from the Social Services Activity dataset. We suggest using the Social Services Activity dataset for long term trend analysis.

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Published by

Organisation
Welsh Government
Contact email
stats.pss@gov.wales