Estimated number of appointments attended at general practices by combination of mode, practitioner type and reason for appointment, and month

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Standard shorthand is used in this table: [t] = total.

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Mode ( of 5 selected5 selectable options)

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Type of Practitioner ( of 5 selected5 selectable options)

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Reason ( of 4 selected4 selectable options)

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Date ( of 52 selected52 selectable options)

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Data valuesData descriptionModeType of PractitionerReasonDate
8,259,255 [t]Number of appointmentsAllAllAll2025-26
1,395,537 [t]Number of appointmentsAllAllAllSeptember 2025-26
1,233,413 [t]Number of appointmentsAllAllAllAugust 2025-26
1,467,811 [t]Number of appointmentsAllAllAllJuly 2025-26
1,400,259 [t]Number of appointmentsAllAllAllJune 2025-26
1,363,237 [t]Number of appointmentsAllAllAllMay 2025-26
1,398,998 [t]Number of appointmentsAllAllAllApril 2025-26
1,466,403 [t]Number of appointmentsAllAllAllMarch 2024-25
18,183,212 [t]Number of appointmentsAllAllAll2024-25
1,375,231 [t]Number of appointmentsAllAllAllFebruary 2024-25
1,550,299 [t]Number of appointmentsAllAllAllJanuary 2024-25
1,383,149 [t]Number of appointmentsAllAllAllDecember 2024-25
1,545,138 [t]Number of appointmentsAllAllAllNovember 2024-25
1,914,894 [t]Number of appointmentsAllAllAllOctober 2024-25
1,456,351 [t]Number of appointmentsAllAllAllSeptember 2024-25
1,365,512 [t]Number of appointmentsAllAllAllAugust 2024-25
1,565,809 [t]Number of appointmentsAllAllAllJuly 2024-25
1,413,999 [t]Number of appointmentsAllAllAllJune 2024-25
1,532,513 [t]Number of appointmentsAllAllAllMay 2024-25
1,613,914 [t]Number of appointmentsAllAllAllApril 2024-25
18,493,244 [t]Number of appointmentsAllAllAll2023-24
1,498,560 [t]Number of appointmentsAllAllAllMarch 2023-24
1,557,054 [t]Number of appointmentsAllAllAllFebruary 2023-24
1,669,798 [t]Number of appointmentsAllAllAllJanuary 2023-24
1,286,708 [t]Number of appointmentsAllAllAllDecember 2023-24
1,637,486 [t]Number of appointmentsAllAllAllNovember 2023-24
1,839,082 [t]Number of appointmentsAllAllAllOctober 2023-24
1,582,330 [t]Number of appointmentsAllAllAllSeptember 2023-24
1,490,849 [t]Number of appointmentsAllAllAllAugust 2023-24
1,497,980 [t]Number of appointmentsAllAllAllJuly 2023-24
1,569,021 [t]Number of appointmentsAllAllAllJune 2023-24
1,515,449 [t]Number of appointmentsAllAllAllMay 2023-24
1,348,927 [t]Number of appointmentsAllAllAllApril 2023-24
19,558,057 [t]Number of appointmentsAllAllAll2022-23
1,720,014 [t]Number of appointmentsAllAllAllMarch 2022-23
1,508,264 [t]Number of appointmentsAllAllAllFebruary 2022-23
1,626,789 [t]Number of appointmentsAllAllAllJanuary 2022-23
1,617,941 [t]Number of appointmentsAllAllAllDecember 2022-23
1,822,061 [t]Number of appointmentsAllAllAllNovember 2022-23
1,926,093 [t]Number of appointmentsAllAllAllOctober 2022-23
1,645,242 [t]Number of appointmentsAllAllAllSeptember 2022-23
1,585,176 [t]Number of appointmentsAllAllAllAugust 2022-23
1,534,257 [t]Number of appointmentsAllAllAllJuly 2022-23
1,543,632 [t]Number of appointmentsAllAllAllJune 2022-23
1,580,984 [t]Number of appointmentsAllAllAllMay 2022-23
1,447,604 [t]Number of appointmentsAllAllAllApril 2022-23
1,742,287 [t]Number of appointmentsAllAllAllMarch 2021-22
1,511,651 [t]Number of appointmentsAllAllAllFebruary 2021-22
1,460,864 [t]Number of appointmentsAllAllAllJanuary 2021-22
1,510,577 [t]Number of appointmentsAllAllAllDecember 2021-22
1,812,975 [t]Number of appointmentsAllAllAllNovember 2021-22
1,812,927 [t]Number of appointmentsAllAllAllOctober 2021-22
5,393,079 [t]Number of appointmentsAllAllChronic, planned or non-acute2025-26
919,291 [t]Number of appointmentsAllAllChronic, planned or non-acuteSeptember 2025-26
803,475 [t]Number of appointmentsAllAllChronic, planned or non-acuteAugust 2025-26
965,239 [t]Number of appointmentsAllAllChronic, planned or non-acuteJuly 2025-26
911,136 [t]Number of appointmentsAllAllChronic, planned or non-acuteJune 2025-26
887,005 [t]Number of appointmentsAllAllChronic, planned or non-acuteMay 2025-26
906,933 [t]Number of appointmentsAllAllChronic, planned or non-acuteApril 2025-26
11,711,736 [t]Number of appointmentsAllAllChronic, planned or non-acute2024-25
935,885 [t]Number of appointmentsAllAllChronic, planned or non-acuteMarch 2024-25
884,303 [t]Number of appointmentsAllAllChronic, planned or non-acuteFebruary 2024-25
998,515 [t]Number of appointmentsAllAllChronic, planned or non-acuteJanuary 2024-25
862,460 [t]Number of appointmentsAllAllChronic, planned or non-acuteDecember 2024-25
1,011,199 [t]Number of appointmentsAllAllChronic, planned or non-acuteNovember 2024-25
1,333,279 [t]Number of appointmentsAllAllChronic, planned or non-acuteOctober 2024-25
944,603 [t]Number of appointmentsAllAllChronic, planned or non-acuteSeptember 2024-25
870,368 [t]Number of appointmentsAllAllChronic, planned or non-acuteAugust 2024-25
991,252 [t]Number of appointmentsAllAllChronic, planned or non-acuteJuly 2024-25
895,974 [t]Number of appointmentsAllAllChronic, planned or non-acuteJune 2024-25
964,127 [t]Number of appointmentsAllAllChronic, planned or non-acuteMay 2024-25
1,019,771 [t]Number of appointmentsAllAllChronic, planned or non-acuteApril 2024-25
11,709,465 [t]Number of appointmentsAllAllChronic, planned or non-acute2023-24
924,869 [t]Number of appointmentsAllAllChronic, planned or non-acuteMarch 2023-24
965,351 [t]Number of appointmentsAllAllChronic, planned or non-acuteFebruary 2023-24
1,039,023 [t]Number of appointmentsAllAllChronic, planned or non-acuteJanuary 2023-24
790,444 [t]Number of appointmentsAllAllChronic, planned or non-acuteDecember 2023-24
1,058,991 [t]Number of appointmentsAllAllChronic, planned or non-acuteNovember 2023-24
1,239,799 [t]Number of appointmentsAllAllChronic, planned or non-acuteOctober 2023-24
1,034,825 [t]Number of appointmentsAllAllChronic, planned or non-acuteSeptember 2023-24
939,128 [t]Number of appointmentsAllAllChronic, planned or non-acuteAugust 2023-24
944,613 [t]Number of appointmentsAllAllChronic, planned or non-acuteJuly 2023-24
986,982 [t]Number of appointmentsAllAllChronic, planned or non-acuteJune 2023-24
945,377 [t]Number of appointmentsAllAllChronic, planned or non-acuteMay 2023-24
840,063 [t]Number of appointmentsAllAllChronic, planned or non-acuteApril 2023-24
12,176,022 [t]Number of appointmentsAllAllChronic, planned or non-acute2022-23
1,056,199 [t]Number of appointmentsAllAllChronic, planned or non-acuteMarch 2022-23
926,337 [t]Number of appointmentsAllAllChronic, planned or non-acuteFebruary 2022-23
993,360 [t]Number of appointmentsAllAllChronic, planned or non-acuteJanuary 2022-23
925,641 [t]Number of appointmentsAllAllChronic, planned or non-acuteDecember 2022-23
1,150,084 [t]Number of appointmentsAllAllChronic, planned or non-acuteNovember 2022-23
1,298,514 [t]Number of appointmentsAllAllChronic, planned or non-acuteOctober 2022-23
1,041,004 [t]Number of appointmentsAllAllChronic, planned or non-acuteSeptember 2022-23
981,579 [t]Number of appointmentsAllAllChronic, planned or non-acuteAugust 2022-23
952,802 [t]Number of appointmentsAllAllChronic, planned or non-acuteJuly 2022-23
958,576 [t]Number of appointmentsAllAllChronic, planned or non-acuteJune 2022-23
991,453 [t]Number of appointmentsAllAllChronic, planned or non-acuteMay 2022-23
900,473 [t]Number of appointmentsAllAllChronic, planned or non-acuteApril 2022-23
1,087,192 [t]Number of appointmentsAllAllChronic, planned or non-acuteMarch 2021-22
939,947 [t]Number of appointmentsAllAllChronic, planned or non-acuteFebruary 2021-22
Showing 1 to 100 of 5,088 rows
Page 1 of 51

Next update expected:March 2026

Updates

16th December 2025
Dataset first published.

Main information

Designation
Official statistics in development
Data provider
Digital Health and Care Wales (DHCW)
Data source
Primary Care Information Portal (PCIP)
Time period covered
April 2022 to March 2026

Overview

Summary of dataset and variables

This shows the monthly estimated number of attended appointments by combination of mode of consultation, type of practitioner and reason for appointment, measure (number of attended appointments or average number of attended appointments per working day) and area (health board and cluster).

Data for July 2024 to March 2025 have been revised in line with our planned revisions policy. There were small changes at Wales level with changes ranging between less than 0.1% and 1.9% for the appointments data.

The data submitted to the Primary Care Information Portal (PCIP) is not routinely revised, but practices are able to retrospectively re-categorise appointment data for mode of consultation, type of consultation and reason for appointment at any time. There is no restriction on how far back practices can revise data and any revised data would be included onto the PCIP the following day.

It is planned that Welsh Government statisticians will process the previous 12 months data with every quarterly statistical publication. This means that data published for the previous 12 months may be revised. Any large revisions will be highlighted in the statistical release and data tables.

Published data, from time periods longer than 12 months before the reference period will not be revised unless an error is discovered. If this does occur the revision will also be highlighted in the statistical release and data tables."

Data collection or calculation

The term ‘appointment’ refers to all patient-related activities recorded in a general practice’s appointment book. The large majority of activities recorded will be traditional appointments where a patient has a consultation with a GP, nurse or other health professional. The term will also capture some other activities which staff perform for patients, but without having a consultation (such as a medicine review) if it’s recorded in the appointment book. It will not capture any patient related activities which are not recorded in the appointment book.

As part of the activity data quality improvement project of the Quality Assurance and Improvement Framework (QAIF) for 2021-22, practices were requested to categorise appointments by mode, type of practitioner and reason for consultation using the PCIP. It became a requirement for practices to undertake this exercise for data from July 2022 onwards.

Face-to-face appointments are those where a patient physically attends the practice. Remote appointments are those conducted over the telephone or through video call. Home visit appointments will include appointments where practice staff visit the patient’s residence which includes communal living establishments such as nursing homes.

GP and independent prescriber appointments should capture appointments with all GP types including GP registrars, as well as appointments with staff such as advanced nurse practitioners, pharmacists and physiotherapists who are qualified to prescribe as defined by NHS Wales Shared Services Partnership.

Nurse, allied health professional, or other clinical role appointments should capture appointments with clinical staff who are registered with a professional body (for example, nurses registered with the Nursing and Midwifery Council) but who are not qualified to prescribe. It should not count interactions with administrative or non-clinical support staff.

Appointments that are classified by their reason as chronic, planned, or non-acute conditions are typically those for pre-existing conditions which have been ongoing for a longer period of time and are undergoing chronic disease management; while urgent or acute conditions are typically those which have occurred over the short-term. A patient’s reason for an appointment may be complex and staff recording this information should use their best judgement when categorising the reason for appointment. Typically this would be done by an administrative member of staff for clinical reasons and be subject to change, following advice from the health professional providing the appointment or practice manager.

Statistical quality

See the quality report for further information.

While there will be some variability from month to month in the estimated number of appointments per working day, in some cases there may be larger than expected changes especially at cluster level.

Related reports

Published by

Organisation
Welsh Government
Contact email
stats.healthinfo@gov.wales

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