Emergency medicines supply: reasons for consultation

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Data valuesData descriptionReasonYear
13,463Total countLost or misplaced medicine2024-25
10,891Total countLost or misplaced medicine2023-24
7,899Total countLost or misplaced medicine2022-23
4,886Total countLost or misplaced medicine2021-22
2,820Total countLost or misplaced medicine2020-21
1,722Total countLost or misplaced medicine2019-20
1,142Total countLost or misplaced medicine2018-19
894Total countLost or misplaced medicine2017-18
4,346Total countNot able to collect from usual pharmacy2024-25
4,417Total countNot able to collect from usual pharmacy2023-24
4,741Total countNot able to collect from usual pharmacy2022-23
3,377Total countNot able to collect from usual pharmacy2021-22
2,174Total countNot able to collect from usual pharmacy2020-21
1,982Total countNot able to collect from usual pharmacy2019-20
1,325Total countNot able to collect from usual pharmacy2018-19
1,110Total countNot able to collect from usual pharmacy2017-18
58,115Total countNot ordered in time2024-25
47,743Total countNot ordered in time2023-24
36,561Total countNot ordered in time2022-23
21,917Total countNot ordered in time2021-22
12,036Total countNot ordered in time2020-21
8,266Total countNot ordered in time2019-20
5,548Total countNot ordered in time2018-19
4,790Total countNot ordered in time2017-18
10,939Total countOn holiday and medication forgotten2024-25
10,170Total countOn holiday and medication forgotten2023-24
8,980Total countOn holiday and medication forgotten2022-23
7,984Total countOn holiday and medication forgotten2021-22
2,952Total countOn holiday and medication forgotten2020-21
5,839Total countOn holiday and medication forgotten2019-20
6,156Total countOn holiday and medication forgotten2018-19
6,138Total countOn holiday and medication forgotten2017-18
33,445Total countPrescription not available in the GP practice for collection2024-25
28,745Total countPrescription not available in the GP practice for collection2023-24
23,377Total countPrescription not available in the GP practice for collection2022-23
14,583Total countPrescription not available in the GP practice for collection2021-22
11,825Total countPrescription not available in the GP practice for collection2020-21
5,833Total countPrescription not available in the GP practice for collection2019-20
3,644Total countPrescription not available in the GP practice for collection2018-19
2,974Total countPrescription not available in the GP practice for collection2017-18
1,088Total countOther2024-25
11.1Percentage of totalLost or misplaced medicine2024-25
10.7Percentage of totalLost or misplaced medicine2023-24
9.7Percentage of totalLost or misplaced medicine2022-23
9.3Percentage of totalLost or misplaced medicine2021-22
8.9Percentage of totalLost or misplaced medicine2020-21
7.3Percentage of totalLost or misplaced medicine2019-20
6.4Percentage of totalLost or misplaced medicine2018-19
5.6Percentage of totalLost or misplaced medicine2017-18
3.6Percentage of totalNot able to collect from usual pharmacy2024-25
4.3Percentage of totalNot able to collect from usual pharmacy2023-24
5.8Percentage of totalNot able to collect from usual pharmacy2022-23
6.4Percentage of totalNot able to collect from usual pharmacy2021-22
6.8Percentage of totalNot able to collect from usual pharmacy2020-21
8.4Percentage of totalNot able to collect from usual pharmacy2019-20
7.4Percentage of totalNot able to collect from usual pharmacy2018-19
7.0Percentage of totalNot able to collect from usual pharmacy2017-18
47.9Percentage of totalNot ordered in time2024-25
46.8Percentage of totalNot ordered in time2023-24
44.8Percentage of totalNot ordered in time2022-23
41.6Percentage of totalNot ordered in time2021-22
37.8Percentage of totalNot ordered in time2020-21
35.0Percentage of totalNot ordered in time2019-20
31.1Percentage of totalNot ordered in time2018-19
30.1Percentage of totalNot ordered in time2017-18
9.0Percentage of totalOn holiday and medication forgotten2024-25
10.0Percentage of totalOn holiday and medication forgotten2023-24
11.0Percentage of totalOn holiday and medication forgotten2022-23
15.1Percentage of totalOn holiday and medication forgotten2021-22
9.3Percentage of totalOn holiday and medication forgotten2020-21
24.7Percentage of totalOn holiday and medication forgotten2019-20
34.6Percentage of totalOn holiday and medication forgotten2018-19
38.6Percentage of totalOn holiday and medication forgotten2017-18
27.6Percentage of totalPrescription not available in the GP practice for collection2024-25
28.2Percentage of totalPrescription not available in the GP practice for collection2023-24
28.7Percentage of totalPrescription not available in the GP practice for collection2022-23
27.7Percentage of totalPrescription not available in the GP practice for collection2021-22
37.2Percentage of totalPrescription not available in the GP practice for collection2020-21
24.7Percentage of totalPrescription not available in the GP practice for collection2019-20
20.5Percentage of totalPrescription not available in the GP practice for collection2018-19
18.7Percentage of totalPrescription not available in the GP practice for collection2017-18
0.9Percentage of totalOther2024-25

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Next update expected:2027

Updates

12th March 2026
Dataset first published.

Main information

Designation
Official statistics
Data provider
NHS Wales Shared Services Partnership
Data source
Prescribing Services
Time period covered
April 2017 to March 2024

Overview

Summary of dataset and variables

The emergency medicine supply service enables a pharmacist to supply a patient with their regular prescription-only medicines in emergency situations.

Data shows the number of emergency medicines supply consultations broken down by what the reason for accessing the service.

Data is based on claims made by pharmacies for providing the service.

The data is claim based, therefore the same patient may be counted in the data multiple times if they used the service multiple times.

Data collection or calculation

Data provided by NHS Wales Shared Services Partnership (Pharmacy Services).

Statistical quality

See quality report under 'Background Information' at the weblink

Related reports

Published by

Organisation
Welsh Government
Contact email
stats.healthinfo@gov.wales